[Lance is quiet at all of that, listening both to the words and to how Ian says them, noting the change in tone and scaling back the flippancy in response. Instead he gives a quiet sigh at the implications of all of that, offering sincerely--]
I'm sorry. That's an awful situation, and that you can't even get any answers just makes it worse.
no subject
I'm sorry. That's an awful situation, and that you can't even get any answers just makes it worse.